1.The customer has the right without explanation to refuse Service and request a full refund of the amount paid before the actual start of services. In this case the contractor returns customer the amount paid for services in full on the basis of the customer's request aimed at e-mail address firstname.lastname@example.org. We will try to find a solution that will satisfy your needs. If no solution is found, we will refund your money.
2.In case of refusal of the customer from the services in the course of their provision, the contractor shall refund the paid amount minus their actual costs of providing services. The return is based on the customer's request aimed at e-mail address email@example.com. The actual costs of the contractor for the provision of services determined on the basis of the Contractor data on the volume of Services rendered to the date of receipt of the customer's application for waiver services.
3.In cases not specified in clause 2 and 3 of the agreement, the return of funds paid for services carried out in the case that, through no fault of the customer, the services rendered by the contractor improperly (in terms of volume, content, terms of delivery and other deviations from the original conditions of the provision). In this case, the customer agrees to send to the email address firstname.lastname@example.org an application for refund of the amount paid with the substantiation of reasons of return and specific deficiencies by the contractor or authorized person in the provision of services. In recognition of the requirements of the customer as justified, the contractor shall refund to the customer.
4. Upon ordering, you agree that period for the return and / or exchange of the purchased services is 30 days from the date of payment.
Details of the contractor